Users hit a wall when trying to explore beyond pre-defined metrics. With limited filters and fixed views, answering new questions often requires going back to IR for a custom report. The result? Slow responses, stalled decisions, and missed opportunities to act in the moment.
Most BI tools offer a fixed set of filters, requiring users to request modifications for additional insights. This rigidity hampers timely decision-making and overwhelms IR/IT departments with customization requests.
Standard dashboards typically present institution-wide data, making it difficult for specific departments or programs to extract relevant insights - leading to missed opportunities and inefficient decision-making.
Routine data inquiries, such as identifying unregistered students, often funnel through IR/IT teams, diverting their focus from strategic initiatives and causing delays in addressing pressing issues.
In fast-paced meetings, the inability to adjust data views on the spot turns discussions into follow-up tasks, delaying actions that could benefit student success and institutional performance.