From Data to Decisions: City Colleges’ Dashboard Strategy

What happens when an institution stops chasing one-size-fits-all reporting and starts building personalized dashboards that actually work for the people using them? At City Colleges of Chicago, that shift has transformed how departments across campus – from enrollment and advising to academics and student services – engage with data. In this webinar, you’ll hear how CCC built a unified, self-service model that brings together insights from every corner of the college, designed in close collaboration with the people who use the data every day.

By combining custom SQL queries, user-defined tables, and continuous stakeholder feedback, CCC created color-coded, user-friendly dashboards that not only align with operational needs but also enable faster decisions, build greater trust in the data, and foster broader engagement across departments. Whether you’re developing enrollment metrics, aligning with ICCB requirements, or supporting cross-campus initiatives, this session will offer practical insight into how IR teams can lead the way in turning raw data into institutional action.

Learning Outcomes

By the end of this session, participants will:

• Discover the step-by-step process City Colleges used to design, build, and deploy self-service dashboards tailored to specific end user needs.
• Understand the institutional value of empowering teams with direct access to actionable data – and how it drives better, faster decision-making.
• Learn proven strategies for collaborating with end users, iterating based on feedback, and embedding documentation to ensure long-term adoption and success.