Those performance gaps rarely come from one moment. They show up at specific breakpoints in the student journey: the first registration and course load decision, early momentum in gateway courses, access to support at the right time, repeating or withdrawing from key requirements, or losing time because the next required course isn’t available when life allows.
This session focuses on how leaders use disaggregated performance data to find exactly where a gap opens for a specific group of students. Panelists will share how they track outcomes through key milestones by student group, test a targeted change at the point where a gap appears, and confirm whether it actually narrowed – or simply moved somewhere else.

EVP, VP Student Success
Stanly Community College

SVP of Strategy, Talent and Institutional Effectiveness
Central Piedmont Community College

Assistant Dean of Students
Johnson County Community College
See how colleges break aggregate outcomes apart by student group to find exactly where a gap opens along the journey.
Learn how leaders tell a real, group-specific pattern apart from ordinary term-to-term noise.
Explore how colleges test a targeted fix at the exact point where a gap appears, without adding friction for everyone else.
Understand how leaders keep the focus on fixing the mechanism causing a gap, not on labeling the students experiencing it.
Hear how colleges confirm a gap actually narrowed across programs and terms, not just closed on paper for one group.