Odessa College partnered with ZogoTech to strengthen a campus-wide operating model where trusted, up-to-date information is available to the people making decisions closest to students. The goal was not reporting for reporting’s sake – it was execution: align course offerings to demand, identify when students need support earlier, and give faculty and leaders consistent metrics for program improvement.

Over time, what began as a way to answer complex questions evolved into a highly adopted decision-making engine used across campus. Today, faculty, department chairs, academic success coaches, college life coaches, deans, institutional research, and executive leadership rely on consistent definitions and shared views of enrollment, course demand, persistence, and completion to coordinate action and avoid working from disconnected spreadsheets or conflicting numbers.

Odessa College applies this foundation in several practical ways:

• Course demand and section planning that keeps students moving: Department chairs track fill rates, capacity trends, and modality demand to decide when to add sections, shift formats, or adjust schedules.
• Student-level insight that accelerates early outreach: Advisors and success coaches use student-level signals to identify disengagement patterns, low achievement, and credit accumulation shortfalls. Paired with early alert practices, this enables outreach in days rather than weeks and helps conversations focus on clear, actionable next steps.
• Program review that is consistent, self-service, and widely used: Program review dashboards are highly utilized and required for the Program Review Self-Study, enabling teams to answer program questions quickly using consistent measures and identify gaps in persistence, course success, and completion across demographic groups.
• Drop Rate Improvement Program tracking that supports an inviting culture and completion: Odessa College uses configured metrics to view both current and historical patterns, sustaining attention on practices that reduce drops and keep students advancing.
• Pathway value analysis that supports stronger advising toward credentials of value: Odessa College uses data to understand how many students are enrolling in pathways that lead to gainful employment and livable wages, and to support advising and program decisions that shift more students into high-value options.

Dr. Brian Jones, Vice President for Institutional Effectiveness, describes the value of this approach in daily leadership work: “I use ZogoTech every day to monitor enrollment trends, student progress, and key institutional indicators… it positions us to make informed decisions rather than reactive ones. Our partnership with ZogoTech is truly collaborative; they listen to our needs, anticipate our challenges, and ensure the platform supports our mission to improve student outcomes.”

Dr. Saran McDuffie, Dean of School of Liberal Arts and Education, shared: “ZogoTech significantly streamlines my ability to analyze and interpret various data related to student performance and course enrollment… This data not only helps me, but also enables my chairs and directors to build meaningful relationships with our students by understanding their degree majors and assisting them in persisting through our programs… ZogoTech serves as an invaluable tool that informs our decision-making processes, allowing us to maintain a proactive approach in fostering student success and program development.”

Dr. Jennifer Hodgens, Dean of Health and Sciences, added: “ZogoTech really helps me keep a clear view of what’s happening with enrollment across all of the health and science programs… having that information in one place makes it much easier to respond quickly.”