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Student Engagement: Culture of Inquiry

In a Culture of Inquiry, Retention and Student Success efforts are embedded deeply into the organization. Everyone is proactively making decisions based on data decisions and assessing the results without waiting on data from IR or IT. Each group (Advising, TRIO, Disability Services, etc) uses information to help their students with retention and student success. For example, advisors can identify their at-risk students, proactively reach out to them and assess the results.

Proactively Intervene

Many student services groups are in reactive mode: waiting until students show up for help. Some institutions have developed "early alert" programs, but in these the intervention does not usually happen until the middle of the semester.

However, if you have a student who is retaking classes, enrolled in a gatekeeper class, has a low GPA and has significantly increased his / her credits in the current term, intervening in the middle of the semester will be too late. Estudias points out these students so you can intervene before the semester even starts.

At-risk Indicators


Estudias Enterprise includes automatically computed at-risk indicators from Noel-Levitz and others telling advisors if a student
  • is retaking a class
  • is registered for significantly more hours this semester but has not seen an advisor
  • has experienced a significant drop in GPA
  • is enrolled in "gateway" classes
  • has missed tutoring sessions
  • and more...

Proactive Enrollment Management

On a daily basis during registration, departments can see which of their students have not yet re-registered, those who are at-risk, or who are close to graduating based on completed credit hours.

Advise Comprehensively

Estudias enables quicker and more effective advising by aggregating information from various sources into a user-friendly interface.

With a Culture of Inquiry, advisors can ask in depth questions about the students they are advising

Unified View of Student Information



Unified View of Student Information

Consolidate Multiple Data Sources

  • National Student Clearinghouse Integration - See where else a student took classes, even if he/she didn't tell the college
  • CCSSE and other survey information (if disaggregated)

Coordinate with Other Departments

  • Refer students to other departments and/or advisors
  • See a list of "My follow-up Contacts" informing advisors which students have been referred to them
  • Allow faculty to flag students as at-risk and refer them to advising

Empower End Users

ZogoTech's Estudias Enterprise empowers student services groups with information they need to effectively serve students and ability to assess the result without waiting on departments for data.

Easily Run Reports

End-users have access to all information from Datatel Colleague, National Student Clearinghouse and other sources to run reports without having to go through another department.

Sample Reports

  • GPA, Class Enrollments, Test Summary, Financial Aid, Degrees
  • Distributions by ethnicity, gender, cohort, etc.
  • Students retaking classes


Student Navigator

Personalized Communication

  • Contact students through the use of email, mail-merge, mailing labels and phone lists
  • Record contacts with the students in a secure centralized location, for future reference, reporting and assessment
  • One click to contact any students in a group (i.e. send emails to all students receiving financial aid who have dropped below 12 hours)
  • Record contacts, either one-by-one or in a batch, for future reference, auditing and reporting (i.e. busiest times of day, service impact, trends over time, etc.)


Personalized Communication

Assess Outcomes

Estudias is the only software that links intervention data with outcome data from multiple sources.

Integration with Institutionally Compiled Outcome Data

  • Link services to graduation, retention and GPAs
  • See metrics computed from outcome data, such as classifying students as "Stop-out" or "Transfer-out"

Measure Service Impact

National Student Clearinghouse Integration

  • Show transfer students to better track students and improve success measurements
  • Identify students who have taken summer classes at other schools
  • Identify schools that students most often transfer to
  • See student's success in transfer institutions

Accreditation

  • Document interventions consistently across departments
  • Interventions can be linked to Student Learning Outcomes


Academic Success Comparison

Integrate Departmental Processes


While some student services groups have general needs, many have specific business processes. Simply measuring the number of students walking through the door is sometimes more of a burden than a help as these groups then have to duplicate that information in a separate database that does address their needs. For example, TRIO needs to generate an Annual Performance Report every year. Testing centers need to keep track of which tests a student is eligible to take and need to estimate staffing requirements. Estudias provides different levels of business processes built-in for different groups.

 

Demos

stuInfo.jpg (28861 bytes)

See interactive demos of how Estudias Enterprise gives users easy access to student information for advising, contact management and running ad-hoc queries.


Scenarios

  • Create an early intervention program to contact (via email, phone, letter) all students retaking a class and assess the results
    Case Study, Demo
  • Analyze impact of services on retention. Perform detailed research on returners and non-returners broken down by demographics, cohort and services provided
  • Link departments together to better serve students
    Referral Scenario
  • Assess enrollment management efforts before, during and after a semester.
    Learn more about Enrollment Management

Student Engagement Groups


  • Feature List
  • See how different groups are using Estudias Enterprise's Student Engagement Module
  • EOC & Talent Search
  • Queue Management
  • Recruitment
  • Student Support Services (SSS)
  • Testing Center

  • Presentations

  • The Council for Opportunity in Education (COE)
  • National Academic Advising Association (NACADA)
  •